Access Statement

Keys to the Centre need to be collected from the Warden’s house in nearby Rhigos.

The Centre is approached from GR SN 931069 by a surfaced 1km track passing through three five bar gates, one of which is kept locked.   There are 3 speed bumps.

Entering the post code into a ‘Sat Nav’ will take you past the track entrance, which is to be found just past the river bridge on the left.

Parking is within 20 metres of the Centre entrance where unloading can take place.

From the parking area the Centre is reached through a gate width 1200mm then slightly uphill across a rough surface and a step down of 170mm to an uneven surfaced patio and the main entrance, which is to the rear of the Cottage.

Cottage

  • Rear entrance step up to doorway 45mm.  Door width 820mm.
  • Rear entrance area to the cottage contains a low level sink.
  • Toilet cubicle (Unisex) door width 800mm, toilet height 460mm
  • Toilet and shower cubicle (Unisex) door width 520mm, toilet height 460mm, shower tray step up 240mm
  • Drying room door width 660mm
  • Sitting room door width 850mm, with main and side lighting, tourist information; brochures and guide books
  • Eleven stairs  up to first floor and bedrooms
  • Bedroom 1.  Door width of 710mm.  One single bed
  • Bedroom 2.  Door width of 690mm.  Two double bunk beds, four rungs to the upper bunk.
  • Landing width of 730mm narrowing to 680mm leading to, Bedroom 3
  • Bedroom 3.  Door width of 670mm.  Four double bunk beds, four rungs to the upper bunk.
  • Illuminated sign above door to fire escape.
  • Fire escape from first floor landing, step up to doorway 20 mm, door width 704mm, two flights of nine steps down, with  half landing.  Railed sides.
  • The front door to the cottage is approached by a path with a 60mm step up.  The entrance has a 10mm step up, across a fitted doormat and then a 70mm step down.  The entrance is 940mm width at its narrowest.

Barn

Access to the barn is from within the cottage rear entrance area 

There is step up of 75mm with a doorway width of 800mm and then 6 steps down to the Dining Area

Dining area

  • Fire escape from dining area, step up to doorway 50 mm, and door width 709mm, seven uneven steps down. 
    Not railed.
  • Illuminated sign above door to fire escape.
  • Kitchen door width 700 mm, worktop height 925 mm
  • Oven doors, window opening.
  • Door to showers (Unisex), width 710mm.
  • Shower door widths of 580, 580 and 560mm, all with a step up of 30mm to the shower tray

There is step up 75mm with a doorway width of 800mm and then nine steps up to the first floor dormitory, width 950mm narrowing to 840mm.

Dormitory

  • Eight double bunk beds, the upper bunks being accessed by a five rung ladder.
  • Four steps up to a seating area.
  • Toilet (Unisex) door widths   602mm, toilet heights 480mm.
  • Illuminated sign above the fire escape door.
  • Fire escape from dormitory, step up to doorway 40 mm, door width 800 mm.  Ten steps down. Railed both sides.

Bench/tables are situated outside on the uneven patio surface.

Good mobile ‘phone reception (Vodafone, T-mobile and Orange at least)

The Centre is in the middle of a sheep farming area, so no ‘free run’ area is available for dogs.

The nearest Shop Mobility is in Merthyr Tydfil. 

Telephone: 01685 373237; email: shopmomerthyr@btconnect.com


Complaints

If a hirer has an issue with the facilities that were hired in the first instance the bookings secretary will attempt to resolve them.

If the matter remains unresolved it will be referred to the chairman of the trustees to resolve.

If resolution cannot be reached this way the matter will be brought to the attention of all the trustees at the next planned meeting or if more urgent by the calling of an extra meeting.

If the complainant is still not satisfied they will be advised that they should contact the Charity Commission who is also the regulator for complaints about the way that the Charity is run.